Monday, September 29, 2008

New Microsoft CRM Resource Center

Microsoft just released its new Resource Center.

Customers and partners now have a convenient, comprehensive, and configurable resource center easily accessible from within their CRM application. The resource center is a one-stop shop, designed to help you get started, maximize your efficiency, and build your business.

Try the new resource center:

Microsoft Dynamics CRM Online Resource Center
Microsoft Dynamics CRM 4.0 Resource Center (for On-Premise and Service Provider Editions)


Here's a quick video that shows the new features of the Resource Center. This site is definitely worth looking through. It's also available within Microsoft CRM. Click the Resource Center button on the Navigation Pane within MSCRM.

Thursday, September 18, 2008

Our Microsoft CRM 4.0 Book Shipped to the Printer!

My book on Microsoft CRM shipped to the printer today and should appear in Barnes & Noble, Borders, Amazon, and most bookstores within the next week or so. The publisher is Cengage Learning, the same folks who published my books on Outlook, ACT!, and Salesforce.com.

We're really excited about this book. It's geared towards a beginner/intermediate user, and it follows the same format as the other CRM books I've written.

Click here to buy the book on Amazon.
Click here to buy the book from Barnes & Noble.
Click here to buy the books from Borders.

If you're looking for the book in physical bookstore, try your local Borders. They have a much more extensive computer books section, so they are more likely to have the book in stock.